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Appointment and visitation FAQs

 

Masking guidelines

  • Effective April 10, 2023: Masking is optional throughout all Children’s Hospital of Richmond at VCU facilities, with a few exceptions for direct inpatient care and high-risk patient care areas. Learn more before your next visit. 

Visitation guidelines

Children's Tower pediatric intensive care (level 9) and acute care pediatrics (levels 10 and 12) 

  • 2 adult visitors at the bedside at a time from 8 a.m. – 8 p.m.
  • 2 parents can spend the night in the room unless otherwise noted by your child's care team
  • 4 adults permitted on patient's approved visitor list throughout their stay
    • 2 parents/caregivers are given badges that grant access to your child's unit and amenities (family gym, playrooms, indoor garden, etc.)
    • 2 additional adult visitors are given badges that only access your child's unit
  • Siblings permitted from 8 a.m. – 8 p.m. (Siblings do not count towards the 2 visitors at the bedside at a time, i.e. a patient can have 2 parents and siblings at the bedside at once.)
  • NOTE: See special guidelines below for cellular immunotherapies and transplant unit patients who are hospitalized on level 12 

Children's Tower acute care pediatrics cellular immunotherapies and transplant unit (level 12)

  • 2 adult visitors at a time from 8 a.m. – 8 p.m.
  • 2 parents can spend the night in the room
  • Masks are required at all times unless eating or sleeping

Children's ER

  • 2 adult visitors

Transitional Care Unit

  • We have unrestricted inside visitation and visitors are encouraged to contact the TCU social worker to schedule use of a visitation room.

Virginia Treatment Center for Children 

  • 2 adult visitors at a time from 8 a.m. – 8 p.m.
  • 4 adults permitted on patient's approved visitor list throughout their stay
  • 1 parent can spend the night in the room

Neonatal Intensive Care Unit

  • 2 adults (age 18+) at the bedside at a time from 
  • 1 parent can spend the night in the room

COVID testing for children and teens

We no longer offer drive-thru COVID-19 testing. Testing is available for current patients by appointment only. Call 804-828-CHOR (2467) to schedule an appointment or message your provider via MyChart. Please do not go to the ER for COVID testing unless your child needs emergency care. 

Tests are also available at local pharmacies and covered by most insurances. 

COVID-19 vaccine now available for ages 6 months+

We support the science and recommendations from the FDA, CDC and AAP. We understand all children and families are different. Vaccination is a personal decision, but also one we believe will help put an end to the COVID-19 pandemic. If you have questions about the vaccine, please speak with your health care provider.

Learn more about the vaccine